ServiceNow Consultant

Big Pharma Company looking for talented ServiceNow Consultant
  • Key tasks & responsibilities:

  • Responsible for defining and constantly improving the HR Service & Workflow solution based on the ServiceNow (Now) platform.
  • Creates a solution that tackles complex challenges using a human-centred design methodology that unlocks business outcomes in the HR service& workflow management area.
  • Ensures value realisation and return on investment by governing product development and guiding the HR function through a clear product vision and prioritised backlog
  • Improves the usability of HR Service Management by incorporating user research methods to guide the design, development, and refinement of the work.
  • Expresses concepts by rapidly wire framing and prototyping scenarios using a combination of tools and digital methods.
  • Uses evidence-based research to influence strategic digital product decisions.
  • Organises design critiques to solicit feedback and improve design.
  • Collaborates with Software Engineers, Product Managers, and Designers to refine the UI and workflows of a digital product.
  • Embodies a training role in a "Train-the-trainer" approach for Citizen Development training initiatives within the ServiceNow HRSD module.
  • Supports digital product teams in defining goals, signals, and metrics for the digital product.
  • Encourages and holds up high standards for the digital product experiences.
  • Demonstrates awareness of accessibility and industry design standards.
  • Serves as an ambassador for Product Design within the org and in the broader design community.

Qualifications & competencies:

  • Bachelor’s and/or Master’s degree in Computer Science, Software Engineering or related technical discipline.
  • Proven experience as Product Designer with the ServiceNow HRSD module
  • Experience with IT solution space for HR Service Management (e.g., ICT integration)
  • Fluency in best practices for architecture and design of IT products.
  • Strong knowledge of usability principles and techniques.
  • Familiarity with Ideation and Story Boarding techniques for UX (User Experience) design methodologies
  • Communication, presentation, and storytelling skills.
  • Hands-on project experience working in a collaborative multi-disciplinary team and working directly with developers for implementation of designs in a larger implementation context
  • Experience in a highly Agile/scrum environments.
  • Knowledge about Software Development Life cycle.
  • Good Verbal and written communication skills.
  • Fluent in English, both written and spoken.
  • Strong conceptual, quantitative, problem solving and decision-making skills.
  • Ability to work successfully with people from a variety of different cultures and backgrounds.

In exchange we will offer you:

  • A flexible hybrid work model (Home Office) including the option to work anywhere within the EU and 2 weeks/year outside the EU.
  • Career development with wide access to professional development tools & trainings.
  • Competitive salary, bonus & top performers awards on recognition in case of exceeding contribution
  • Meals Subsidy in Office.
  • 2 additional annual leave days after 3 years in the company.
  • Life & Accident Insurance.
  • 100% salary coverage in the event of medical leave.
  • In-house medical service at premises open 5 days a week for 8 hours.
  • 24-hour psychological, medical, and social care for employees and family.
  • Annual medical check-up.
  • Subsidised sports groups, physiotherapy service, online gym.


What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
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Resumen

Tipo de trabajo
Permanente
Industria
Farmacéutica
Lugar
Barcelona
Sector
ERP & CRM
Salario
Salary based on experience
Ref.:
1081198

Hablar con un consultor

Hablar con Jordi Guillamet, la persona que lleva esta posición, en la oficina de Barcelona
Hays Barcelona, Calle Valencia 307 - 313

Teléfono: 93 467 03 24